|
As one of the largest and most widely respected home builders in Australia, Masterton Homes has maintained a strong leadership in the industry over the last 48 years. Having built over 47,000 homes since 1962, the company has grown to accommodate contemporary lifestyle, environmental changes and new building technologies.
The company was established on foundations of quality, professionalism and innovation. Garry Mercer, Group Purchasing Manager at Masterton Homes, believes that along with these values, another aspect sets the company apart from its competitors: a traditional approach to customer service. “One of the key advantages that Masterton has in security is in the fact that the business has been operating for 48 years, and Jim Masterton is still at the helm and actively involved in the business on a daily basis,” states Garry. “Jim is still out in the trenches building houses himself, putting his passion into building.”
Masterton Homes has a vision to achieve customer satisfaction with each home it builds. With a strong industry reputation, the company continues to achieve this feat, but not without the dedication of a loyal supplier base. Each supplier that forges a relationship with Masterton Homes must undergo stringent reference checks. Sourcing the most capable suppliers ensures that only expert craftsmanship and high-quality materials go into building the company’s homes.
As a traditional family-owned and -operated business, forging long-term relationships with the company’s suppliers is of paramount importance. Masterton Homes places emphasis on building reliable, loyal partnerships that are based on foundations of trust and understanding. “I think the more you can be honest, straight up and down, the more respect you will gain from all involved,” states Garry. “In business, everyone appreciates knowing where they stand and where a project is really at; so we aim to be very up front with all of our suppliers.”
The full story can be downloaded here http://www.beanmedia.com.au/profiles/Masterton_Homes.pdf
|
—
